Once you have purchased the product by filling in the online order form, a license key will be sent to you via email to unlock the software for use.
Have any pre sale questions? Email us at [email protected].
If you would like to review your existing order, have any questions about ordering, payment, or shipping procedures, make sure you visit our support page.
You can buy/purchase products using Credit Card, PayPal, Mail, Phone, Fax, Money Order and Wire Transfer.
Payment Processing
Payments are securely processed by Plimus e-commerce system. Plimus uses the highest level of encryption throughout the entire order and setup processes, from all order pages.
Refund Policy
Refunds may be granted up to 30 days from purchase
All BlueSnap merchants (product and service providers) are required to provide full, unconditional refunds to Customers up to 30 days from the day of purchase.
Customers may be asked to provide a valid reason for claiming a refund. BlueSnap provides a transparent online resolution procedure for settling disputes and may direct refund requests through that channel so that product and service providers may make alternative suggestions for resolving such requests.
More info at Refund Policy
Notes
One General License is for one user account. The number of purchased licences should correspond to the number of user accounts the program is installed on. One computer may have several user accounts, and a separate license is needed for each of these user accounts.
Education and government institutions, as well as non-profit organizations may claim a discount when purchas the program. If you are eligible for that kind of discount, please fill this form to get more information.
If you want to use the program at home for non-commercial purpose, you can ask support service for discount.
Attention
When you pay for the program, you will receive a message from your billing company. Be attentive and adjust your spam filter in such a way that it could let this message through. 50% of questions to our support service are demands to provide our users with a registration key. Most of these questions are result of the fact that the message from the billing company was treated as spam by a spam filter.
The message from your billing company will contain your serial number. The serial number is used to activate the program in accordance with the purchased license.
Print your serial number, the email address and the name you used when purchasing the program and keep this information in a safe place.
One activation is needed per one user account. Refer to our FAQ section to find answers to typical questions on activation.
Feel free to consult our support service if you have any questions on purchase process. The support form is available at our website.